We currently have a 10 day return policy, You will have 10 days from delivery to request a return and ship out the package.

Items must be returned in the same condition received. Any tags should still be attached and items should be unopened and sealed if applicable. All inclusions and freebies must be included in the return.

Customers are responsible for the return shipping cost.

EXCEPTIONS - these items are currently ineligible to be returned:

• Pre-Order items
• Lightsticks
• Photocards (individual cards, packs, and set
• Sale items

Once we approve your return request, we will send a label and instructions. Please allow 7 business days after we receive your return to inspect the return. If everything looks ok, we will approve the refund. We will subtract the return shipping cost from the refund. Original shipping costs to the customer will not be refunded.

Please contact us as soon as possible if you would like to cancel your order. Once we ship out your order, we are unable to cancel or make any changes.

Orders containing pre-order items cannot be cancelled.

In order to make an exchange, please request a return and re-purchase.

If your order is incorrect, please contact us and send us an unboxing video. We are unable to help without an unboxing video.

We are not responsible for defects and misprints, or missing inclusions that may be found in sealed items, since we are unable to inspect them.

Outer boxes are meant to protect the product and may have flaws, and cannot be returned or refunded for that reason.

Photocards may have minor manufacture defects or flaws, and cannot be returned or refunded for that reason.